Listening is a skill that can be developed.

1. Stop talking,
2. put the talker at ease
3. show the talker that you want to listen,
4. remove distraction,
5. emphathize with the talker,
6. be patient,
7. hold your temper,
8. go easy on arguments and criticism
9. ask questions,
10. stop talking!
This is the short message in my lession, It''s very interesting to me, so that I would like to introduce to everybody and learn English together.

Really?