Nhờ mọi người dịch hộ tài liệu về cảng biển nhé

Nhờ mọi người dịch hộ tài liệu về cảng biển nhé

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QUESTIONNAIRE ON PORT OPERATIONS STANDARDS

The questionnaire is intended to generate information from APA members on the procedures being implemented, utilization of resources and standards adopted in port operations particularly those pertaining to cargo handling, pilotage and tug services. It is important that complete and accurate answers are provided since the latter will provide the basis for the preparation of the Best Practices Manual in the ASEAN.
One set of questionnaire should be accomplished per port/terminal. Questions are grouped by major area. Answers to the questions may be indicated by checking the corresponding box or by filling-in the blanks/tables provided after the questions or by indicating "Not Applicable".
It will be very helpful if respondent ports will include a brief narrative/discussion of issues/problems relating to areas/questions covered by the survey. Such narrative should include the proposed solutions or actions undertaken by the port to address issues/problems identified. Please use separate sheets if necessary.
A. General Information
1. Country : VIETNAM
2. Name of Port/Terminal : SAIGON PORT
3. Category of Respondent
q Port Authority q Private Contractor
þ Port Owner q Terminal Operator
þ Port Operator q Others __________________


B. Cargo Handling
1. Who is responsible for undertaking cargo handling?
þ Port Authority/Owner/Operator
q Private Contractor/ Terminal Operator
q Port Authority/Owner and Private Contractor /Terminal Operator
q Others (Please specify)




Please attach relevant guidelines, systems and procedures (if any) used in the selection, monitoring and evaluation of performance/productivity of cargo handling operators. Likewise, include issues/problems encountered and proposed solutions or actions undertaken.
2. What is the volume of cargo handled in CY 2000, classified by type?
Type of Cargo Volume (in metric ton)
Container 2,272,720
Bulk (Liquid) NIL
Bulk (Dry) 3,173,941
General Cargo 4,254,325
Others (Please specify)
3. What positions/skills and number of cargo handling personnel are available?
a. Equipment Operators
Position/Skills Type Actual No. Available
Forklift Operator 151
Reach Stacker Operator
RTG Operator 11
Straddle Carrier Operator
Mobile Crane Operator 61
Gantry Crane Operator
Primemover & Trailer Operator 64
Truck/Buldozer/Trimmer Operator
Others (Please specify)

b. Port-workers
Position/Skills Type Actual No. Available
Stevedore 1,326
Winchman 104
Signalman 52
Timekeeper NIL
Tallyman 149
Foreman
63
Ship Supervisor
Others (Please specify)
4. How do equipment operators/portworkers acquire their skills for cargo Handling?
q Experience
þ Formal Training (state training institution)
- HO CHI MINH CITY UNIVERCITY OF TRANSPORT
- SAIGON PORT TECHNICAL SCHOOL
þ On-the-job
q Others (Please specify) ______________________________
5. Is there a continuing skills enhancement program for:
a. Portworker
q None
þ Yes (Please identify): SHORT REFRESHER COURSES HELD EVERY YEAR TO RE-TRAIN WORKERS IN
COMPLIANCE WITH THEIR POSITIONS/SKILLS

b. Equipment Operator
q None
þ Yes (Please identify): NEW TECHNOLOGIES ON EQUIPMENT MAINTAINANCE AND OPERATIONS ARE OFTEN
INTRODUCED TO EQUIPMENT OPETRATORS IN THE OCCASION OF THE
PROCUREMENT OF NEW EQUIPMENT AND RE-TRAINING COURSES HELD BY THE
PORT.

6. What are the basis for portworkers''/equipment operators'' compensation?
þ Existing laws
þ Collective Bargaining Agreement
q Others (Please specify)________________________________


7. What monetary and non-monetary benefits do portworkers/equipment operators get?
þ Salary BASED ON QUANTITY/VOLUME OF CARGOES HANDLED.
þ Overtime pay ON NATIONAL HOLIDAYS & LUNAR NEW YEAR..
q Night Differential Pays
þ Meal Allowance
þ Medical Allowance
þ Uniform Allowance
q Others (Insurance, social security, etc. - please specify)
HEALTH INSURANCE, SOCIAL SECURITY.
Please provide copies of the following (if available):
? Manpower Development Program
? Guidelines, systems and procedures in the evaluation of performance of equipment operators and
portworkers.
? Benefits/Incentives given to equipment operators and portworkers.
8. What and how many are the equipment?
a. Quay Equipment
Equipment Type Capacity Number of Units
Quay Cranes
- MOBILE CRANE 80 ~ 100 MT
10 ~ 30 MT 5
- CRAWLER CRANE 60 ~ 90 MT 29
- FLOATING CRANE 100 MT 2
Primer movers 1
Trailers/Chassis 20?T/40?T container 19
Forklift Below 10 Tons available
10 Tons & above
Truck/Dozer/Trimmer
Others (Please specify) 61
b. Yard Equipment
Equipment Type Capacity Number of Units
Straddle Carrier
Reach Stacker 42 Tons 7
Forklift
- Front-end Loader Below 10 Tons 98
10 Tons & above 7
- Top Loader Below 45 Tons 6
45 Tons & above
Mobile Crane Below 10 Tons 5
10 Tons & above 31
Rubber Typed Gantry Below 35 Tons 2
35 Tons & above
Others (Please specify)
Please attach guidelines, systems and procedures (if any) used in the utilization and
development of quay and yard equipment.
9. What is the lead time in terms of number of days, hours and/or minutes for requesting portworker and/or equipment?
a. Request for Portworker
q In number of days
þ In number of hours 8 HOURS
q In number of minutes

b. Request for Equipment
q In number of days
þ In number of hours 8 HOURS
q In number of minutes

Please attach copies of guidelines, systems and procedures (if any) used in the utilization and development of quay and yard equipment.
10. Are portworkers, and/or equipment for cargo handling always available upon request?
þ Yes
q No (Identify situations when not available) ________________


Cite problems encountered and proposed solutions or actions taken to address identified problems.
11. How are portworkers assigned to a particular cargo handling operation?
q Rotation
q "First-Come/First-serve" basis
þ Per work schedule
q Others (Please specify)



Please cite problems/constraints attendant to portworkers'' deployment and proposed solutions or actions
undertaken to correct problems.
12. Does the port have a Cargo Location System?
q No
þ Yes (Identify whether manual or computer-based and describe briefly)
(CY MANAGEMENT SYSTEM (COMPUTER NETWORK)
Please provide copies of manual, flowchart and related documents.
13. Identify documents used, persons responsible for preparation and schedule of submittal.
a. Containerized
Type of Operation Name of Doc & Data Elements Who Prepares To Whom Submitted When Submitted
Cargo Discharging REPORT ON RECEIPT OF CARGO CHIEF TALLY - SHIP
- CONSIGNEE
- OTHERS IF IN NEED ON & AFTER DEPARTURE OF SHIP
Cargo Delivery EQUIPMENT INTERCHANGE RECEIPT WARE-HOUSING OFFICE - CONSIGNEE OR RECEIVER
- OTHERS IF IN NEED UPON DELIVERY
Cargo Entry EQUIPMENT INTERCHANGE
RECEIPT WAREH-OUSE OFFICE - SHIPPER
- OTHERS IF IN NEED UPON ENTRY
Cargo Loading GENERAL REPORT OF LOADING CHIEF TALLY - SHIP
- SHIPPER
- OTHERS IF IN NEED ON & AFTER DEPARTURE OF SHIP
Shifting SHIFTING ORDER - SHIP
- SHIP?TS AGENT TO PORT FOR IMPLEMENTATION BEFORE OR ON HANDLING OPERATIONS

b. Non-containerized
Type of Operation Name of Doc & Data Elements Who Prepares To Whom Submitted When Submitted
Cargo Discharging REPORT ON RECEIPT OF CARGO CHIEF TALLY - SHIP
- CONSIGNEE
- OTHERS IF IN NEED ON & AFTER DEPARTURE OF SHIP
Cargo Delivery CARGO RECEIPT/DELIVE-RY, INTO/FROM WAREHOUSES WAREH-OUSING OFFICE - CONSIGNEE OR RECEIVER
- OTHERS IF IN NEED UPON DELIVERY
Cargo Entry CARGO RECEIPT/DELIVE-RY, INTO/FROM WAREHOUSES WAREH-OUSING OFFICE - SHIPPER OR DELIVERER
- OTHERS IF IN NEED UPON ENTRY
Cargo Loading GENERAL REPORT OF LOADING CHIEF TALLY - SHIP
- SHIPPER
- OTHERS IF IN NEED ON & AFTER DEPARTURE OF SHIP
Shifting SHIFTING ORDER - SHIP
- SHIP?TS AGENT TO PORT FOR IMPLEMENTATION BEFORE OR ON HANDLING OPERATIONS
c. Define Each Unique Data Elements States in Column I
Data Element Definition
REPORT ON RECEIPT OF CARGO CONFIRM THE TOTAL QUANTITY OF CARGOES DISCHARGED FROM VESSEL
GENERAL REPORT OF LOADING CONFIRM THE TOTAL QUANTITY OF CARGOES LOADED ON BOARD THE VESSEL
EQUIPMENT INTERCHANGE RECEIPT TO DELIVER/RECEIVER CONTAINER THROUGH THE PORT
SHIFTING ORDER FOR STEVEDORES (THE PORT) TO IMPLEMENT THE SHIFTING OPERATIONS
CARGO RECEIPT/DELIVERY, INTO/FROM WAREHOUSES TO DELIVER/RECEIVER BREAKBULK/BULK CARGOES THROUGH THE PORT

14. Are there problems encountered with respect to documentation of the activities enumerated in 13.1 and 13.2? (Identify the nature of the problems if any)
NO
Please provide a copy of report (if any) on proposed solutions and actions undertaken to identified problems.
15. Identify security measures implemented in the operational area.
q Only authorized labor have access to operational areas.
þ Authorized laborers are in uniform and wear IDs and protective gears/hat.
þ Slogans and safety signs are posted in conspicuous places.
q Pedestrian access lanes are clearly delineated.
þ Security personnel are posted in strategic locations.
q Others (Please specify)
______________________________________________________
Please attach copy of relevant documents on operational security, such as: guidelines, rules and regulations, problems encountered in the4 implementation, penalties and sanctions, and , proposed solutions or actions undertaken.
16. Are there incidences of breaches to the security of cargoes and people within the port premises?

a. Cargo
þ No
q Yes (Please specify nature and frequency of occurrence as well as reasons for breakdown in security).



b. Port Personnel/Users
þ No
q Yes (Please specify nature and frequency of occurrence as well as reasons for breakdown in security).


17. Are there existing procedures for setting claims brought above by loss of/damaged to life/property?
q No
þ Yes (Briefly explain steps followed, time element involved, persons/agencies involved and form required, nature and frequency of occurrence as well as reasons).
MINUTES (OR STATEMENT) SET UP BETWEEN THE PORT?TS REPRESENTATIVE (SUCH AS CARGO SUPERINTENDENT, FOREMAN, SAFETY OFFICER, V.V.) AND ALL CONCERNED PARTIES WHEN INCIDENTS HAPPEN TO LIFE/PROPERTIES

Please attach copy of guidelines, systems and procedures including flowchart (if any), forms used, problems encountered, and, proposed solutions or actions undertaken.
18.
a. Is the existing billing and collection system fully automated?
q Yes
þ No

b. If yes, describe the system and include flow charts?


Please attach copy of manual; flowchart (if any); forms used; problems encountered; and, proposed solutions or actions undertaken.
19. Are the source documents for purposes of timely billing of port charges received on time ?
þ Yes
q No. Please explain (Please identify the average period of delay in terms of number of minutes/hours/days).


Please cite penalties and sanctions in case of delay, problems encountered, and proposed solutions or actions undertaken.
20. Are the date in the source document complete and accurate for purposes of billing port charges?
þ Yes
q No. Please explain

21. Is the cargo handling tariff schedule used uniform for all ports/terminals?
þ Yes
q No. Please explain

Please attach copy of port tariff schedule and guidelines, systems and procedures for determining/computing cargo handling tariff.
22. Are authorized cargo handling tariff properly billed and collected?
þ Yes
q No. Please explain

Please identify issues/problems encountered in billing and collection of cargo handling tariff, proposed solutions or actions taken, and penalties and sanctions

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